use someoneCan proceed
The current rule set allows the request to proceed to matching, subject to actual supply and job fit.
Service rules
Not every understood request is available.
Use Someone separates understanding from permission. A request can be perfectly clear and still require conditions, credentials, policy review or refusal.
Context matters
Additional safety or job conditions must be satisfied.
Verification needed
Required credentials, authority, scope and jurisdiction must be checked.
Understood, not facilitated
Use Someone does not currently facilitate the request even if the activity may be lawful in some circumstances.
New or uncertain
Safety, legal or product policy must be reviewed before matching.
Not facilitated
Use Someone will not facilitate the request.
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UNKNOWN is not PROHIBITED.
An unusual request can stay unknown while Use Someone asks a focused question or routes it for review. The system must not invent what a user meant or invent legal permission.
An unusual request can stay unknown while Use Someone asks a focused question or routes it for review. The system must not invent what a user meant or invent legal permission.
Melbourne launch routing examples
These are Use Someone launch decisions for the platform. They do not say that an activity is generally legal or illegal outside Use Someone.
Electrical and plumbing work
Use Someone requires the relevant job and credential checks before matching regulated trade work.
Hairdressing
Hairdressing can use a professional verification pathway when the provider's operating arrangement meets the applicable Victorian business registration and infection prevention requirements. Related beauty or skin-penetration procedures can have different rules and are checked separately. Victorian Department of Health guidance.
Passenger transport for a fare or service
Use Someone does not facilitate passenger transport at the Melbourne launch.
Financial advice, tax or BAS services, migration assistance, legal services and clinical health services
These professional service areas are not facilitated at launch while their platform pathways remain disabled.
Requests involving children or vulnerable people
Use Someone requires additional review and any applicable screening or credential pathway before matching.
Weapons, controlled-substance supply, fraud, harmful hacking, harassment, threats and sexual services
Use Someone does not facilitate these request types under its product policy.
Requests that need strict handling
Examples include regulated trades, passenger transport, professional advice, health services, some work involving children or vulnerable people, high-risk work, weapons, controlled substances, fraud, credential bypass, harmful hacking, harassment and sexual services. Exact treatment depends on current rules, safety policy, location and the actual job.