One simple idea

Need. Understand. Check. Human.

The Buyer describes the outcome. Use Someone works out what kind of human capability may help, asks only what matters, then checks whether the exact request can proceed.

I need someone to...

Free text. No category knowledge required.

We understand it

Goal, context, people, timing, location, delivery and risk are built from the conversation.

We check the exact job

Understanding does not equal eligibility. Regulated and sensitive work must pass the relevant rules and credential checks.

One human or a team

Matching considers capability fit, eligibility, geography, availability, reliability and the exact job requirements.

For Buyers

Describe the problem, not the profession.

Use normal language. Use Someone keeps useful context, asks focused follow-up questions and turns the conversation into a request.

I need someone →

For Someones

Describe what you can genuinely do.

SkillScan structures capabilities without treating a declaration as proof, credentials or blanket job eligibility.

I can help →

Melbourne first for in-person help.
Use Someone is being launched with physical matching focused on Melbourne. Remote capability can be broader when the capability and applicable rules allow it.

One Job Space

Physical and online work stay in the same simple system.

The Buyer describes the outcome first. Use Someone works out whether the job is in person, remote or could be either. Once a route is agreed, the Job Space adapts instead of forcing everyone into a different product.

In person

Melbourne area, travel radius, approximate location first, exact address only after commitment when needed.

Remote

Messages and files, live online help or remote delivery. No physical address when it is unnecessary.

Either works

Use Someone can compare viable supply and fit, then lock the agreed delivery method before the work proceeds.

Fair matching

Fit first. Then fair opportunity.

A candidate must clear the real requirements first. Among a strong band of suitable people, recent offers and commitments can help prevent the same profiles from receiving every opportunity. Declining before commitment does not damage reliability.

Real-life jobs

The match is only the start.

Agree what matters

Confirm the person receiving the service, date and time, delivery method, scope, service price and relevant expenses before commitment.

Repeat when it makes sense

A weekly lesson or fortnightly garden visit can become recurring work, while every occurrence still checks availability and eligibility.

No suitable person yet?

Keep the request active, ask to be notified when suitable supply appears, change the time or adjust the request instead of reaching a dead end.

Change the schedule properly

After commitment, a new date or time is proposed, checked against every affected participant and confirmed before replacing the old schedule.

Use a good Someone again

A previous relationship can be preferred for a future request, but availability, capability and exact-job eligibility are checked again.

Resolve problems in one place

The Resolution Centre keeps job issues, responses and evidence notes structured instead of burying them inside a message thread.